Guranteed Safe Checkout
Dispatch Time: 1-2 working days after order placement
Same-Day Dispatch: Orders placed Mon-Fri before 5:00 PM (excludes weekends)
Weekend Orders: Processed next business day
| Service | Delivery Time | Notes |
|---|---|---|
| Standard | 6-9 working days | Up to 9 days during peak seasons |
| Priority | Next working day | Order by 5:00 PM for next-day dispatch |
Tracking number and Royal Mail/UPS link emailed after dispatch
Real-time updates via Royal Mail SMS/email
Cancellations: Must request within 24 hours of purchase (Cancel Here)
Address Changes: Must request within 24 hours (Update Here)
After 24 hours: Changes unavailable due to rapid processing
✓ Credit/Debit Cards (Visa, Mastercard, Amex, Discover, Diners Club)
✓ Apple Pay
Carriers: 90% Royal Mail, 10% UPS
Delivery Instructions: Added to labels but not guaranteed
Peak Periods: Extended delays possible (e.g., Christmas)
Contact Us:
✉ support@xportstore.com
📞 +44 7456431384
📍 Office 134, 321-323 High Rd, Essex, RM6 6AX, UK
✓ Full refunds or exchanges within 30 days of delivery
✓ Condition requirements:
Unworn, unwashed
Original tags/packaging intact
No odors or signs of use
UK Customers:
Print free return label (generated during online return request)
Attach to package and drop at any Royal Mail location
International Customers:
Customer pays return shipping unless item is faulty
Include proof of postage for faulty item reimbursement
In-Store Purchases:
Must be returned to original store with receipt
Timeline: Refunds issued within 48 hours of receipt
Method: Credited to original payment card
Notification: Email confirmation sent
Same-value items only
For different values: Return for refund + place new order
Return shipping costs reimbursed
Include photos/video of defect
✗ Worn/washed items
✗ Missing tags/packaging
✗ Size-related returns after 24 hours
✗ Concession purchases returned online
✉ Email: support@xportstore.com
📞 Phone: +44 7456431384
📍 Address: Office 134, 321-323 High Rd, Essex, RM6 6AX, UK
Great service great products and fast responses
Would recommend
The shoes are perfect. Did an exchange for different size, very helpful and accommodating of this. However took 2 weeks to arrive, sadly missing the birthday of the recipient of the gifted trainers.
Trainers received as ordered grandson was excited with these, fast prompt delivery would recommend company again
Excellent grandson very happy loves the colour blue .
Bought 2 trainers from them and my brother Bought tree trainers for me from the same company they will take little bit longer but is water to wait because they 💯 real
Quick delivery, and the shoes look amazing!
Couldn't be happier, these shoes are awesome!
Quick delivery and fantastic shoes, thank you!
