✓ Full refunds or exchanges within 30 days of delivery
✓ Condition requirements:
Unworn, unwashed
Original tags/packaging intact
No odors or signs of use
UK Customers:
Print free return label (generated during online return request)
Attach to package and drop at any Royal Mail location
International Customers:
Customer pays return shipping unless item is faulty
Include proof of postage for faulty item reimbursement
In-Store Purchases:
Must be returned to original store with receipt
Timeline: Refunds issued within 48 hours of receipt
Method: Credited to original payment card
Notification: Email confirmation sent
Same-value items only
For different values: Return for refund + place new order
Return shipping costs reimbursed
Include photos/video of defect
✗ Worn/washed items
✗ Missing tags/packaging
✗ Size-related returns after 24 hours
✗ Concession purchases returned online
✉ Email: support@xportstore.com
📞 Phone: +44 7456431384
📍 Address: Office 134, 321-323 High Rd, Essex, RM6 6AX, UK